Business Analyst


The worldwide leader in developing, managing and delivering a unique array of On-Site Services, Benefits & Rewards Services as well as Personal and Home Services is hiring!

Join the great team of this competitive employer (Bucharest offices) and take the opportunity to work in a fulfilling and stable environment.

Open position: Business Analyst

Job description:

  • The BA will analyze the part of the organization and will be responsible for and will assess the business model and its integration with the existing and/or needed technology;
  • The BA will provide product and project managers the guidance to improving the processes, services, flows and technology (systems, software etc.) having all these documented and properly assessed and analyzed;
  • BA role is to act as a bridge/liaison between business problems or opportunities identified by product/project managers and technology solutions related to business systems, as a liaison between business, technical developers, and testers.


  • Assist with the business cases and assess requests’ feasibility;
  • Eliciting requirements and requirements analysis;
  • Translate stakeholder needs (business requirements) into clear, comprehensive and concise specifications and maintain them through all phases of SDLC;
  • Requirements and documentation management; projects prioritization;
  • Contribute actively to project plans; prioritize, plan and monitor through all life cycle; conduct review sessions to gain approval of requirements and manage changes and change requests;
  • Present/support/propose projects in the Board; communicate design to all stakeholders;
  • Manage a project’s scope, acceptance, installation and deployment;
  • Drive the design and review of test cases;
  • Write, update, organize and manage procedures;
  • Provides references for users by writing and maintaining user documentation; provide help desk support; train users;
  • Lead cross-functional business process re-engineering teams;
  • Partner with business units to negotiate and prioritize work items over the life time of IT projects;
  • Share with business an in-depth knowledge in emerging technologies and software delivery; support business to follow new technologies, propose new products and/or developments;
  • Analyze the functional needs, user experience, translate the requirements into technical specifications (e.g. API description);
  • Document the change requests and provide support for the project related assets, according to the IT structure& role definitions;
  • Document the solutions functional and/or technical, as well as the various integrations across systems as well as external local partner.


  • Technical University degree;
  • Strong communication and presentation shills;
  • Negotiating skills, relationship management;
  • Agile working experience;
  • Proactive and collaborative attitude;
  • Project management skills;
  • Quick understanding of systems concepts;
  • The ability to conduct cost/benefit analysis;
  • Business case development;
  • Modeling techniques and methods;
  • Ability to learn in a fast pace environment;
  • Leadership;
  • English (written & spoken) – advanced.